Resources:

https://docs.google.com/document/d/1B1TiQEJAov8squLjIJMe5i8yXnl5tNT_ozleaa0R10U/edit

Step 1: Product Exploration

• Create Account
• Complete User Flows:
  • Create account (FREE plan)
  • Create a Survey (including customized questions)
  • Share a Survey

Step 2: UX Research

• Review current research
• Conduct stakeholder interviews
• Competitor research [template] [patterns; patterns; patterns]
• Conversation mining [template 1 template 2]
• Usability Testing (existing product copy) [resource]
• Research voice & tone

Step 3: Content Guidelines/Style Guide

• Style Guide [template]

Step 4: Content & Flow Audit

• Copy improvements & suggestions
• Flow improvements & suggestions